Friday, June 20, 2014
(Undated) -- While billions have been served at McDonald's, the Golden Arches rank dead last in customer satisfaction. A recent survey by the American Customer Satisfaction Index showed the Big Mac maker scored a 71 out of a possible 100 customer satisfaction rating. That's a three-percent drop from last year. Pizza companies ranked highest in the survey with Papa John's and Pizza Hut tying for first place. Little Caesar and Domino's Pizza tied for second. Just above last-place McDonald's were KFC and Taco Bell.